Real Questions. Real Problems. Real Solutions.
At WebBrandSEO, we know our clients often come to us with specific frustrations. This FAQ is designed to speak directly to those problems—and how we help fix them.
Website Design & Development
My current website looks outdated or unprofessional—could that be hurting my business?
Absolutely. A dated design or poor user experience can turn visitors away before they even read what you offer. If your site feels cluttered, slow, or confusing, customers will bounce—and often won’t come back. We help you modernize your online presence with clean, responsive, high-performing websites that reflect your brand and convert more visitors into leads or sales.
I had someone build my website, but it doesn’t work well on phones—what’s wrong?
Your site likely wasn’t built with responsive design standards, or it’s using a theme that doesn’t adapt well to mobile. With more than half of all web traffic coming from mobile devices, a non-mobile-friendly site is a big problem. We design every site to be fully responsive across all devices—so your business looks great everywhere.
I’m not getting any leads or sales from my website—what’s missing?
It could be a number of things: poor layout, unclear messaging, slow page speed, or technical issues. Often, it’s a combination of design and strategy problems. We evaluate your entire site structure and user flow to identify what’s preventing conversions, then build a site that guides users toward taking action.
I’m overwhelmed by the thought of building a website—where do I even start?
You’re not alone. Many of our clients don’t know where to begin, and that’s exactly why we’re here. We guide you step-by-step through the process—from concept and content to design, development, and launch—so you can stay focused on your business while we handle the tech.
Logo Design & Branding
I don’t have a logo or branding—how important is that really?
Very. Your logo and branding are often the first impression someone has of your business. If it looks generic, outdated, or inconsistent, it sends the wrong message. We help you create a professional, cohesive visual identity that builds trust and leaves a lasting impression.
I have a logo, but it doesn’t work well on social media, shirts, or signage—why not?
You may have only received a basic logo file without the full brand kit. Without proper file types (like vector or transparent PNGs) and sizing variations, your logo won’t scale or adapt well. We provide a full suite of design files and assets so your branding works anywhere—online or offline.
I tried using an online logo maker, but the results look cheap—why is custom design better?
Online generators use templates that hundreds (or thousands) of other people also have access to. That means your brand might look just like someone else’s. We create original, hand-designed logos tailored to your industry, values, and audience—so your brand stands out from the crowd.
I want my brand to feel more professional and consistent across platforms—how do I do that?
Consistency is key to building recognition. We help you establish a unified visual identity with matching colors, fonts, and design guidelines that ensure your brand looks polished and trustworthy—on your website, social media, business cards, and beyond.
Search Engine Optimization (SEO)
I built a website, but I’m not showing up on Google—why not?
This is one of the most common frustrations. If your site isn’t properly optimized for search engines, Google can’t “read” it effectively. You may be missing basic on-page SEO, keyword targeting, or technical configurations. We perform a full audit, then implement everything your site needs to get indexed, ranked, and found.
I’ve been told I need ongoing monthly SEO—do I really?
Not necessarily. Many businesses just need a strong initial setup and optimization to gain visibility. Unless you’re competing in a highly saturated market, a one-time SEO implementation can go a long way. That’s exactly what we offer: a full-service SEO setup designed to position your site for long-term success—without monthly retainers.
My site is slow and doesn’t perform well—could that affect my search rankings?
Yes. Speed, mobile usability, and core technical issues are all factors in Google’s ranking algorithm. If your site loads slowly or has broken elements, it will negatively impact your visibility. We optimize your site’s structure, performance, and usability to improve both user experience and search performance.
I don’t understand SEO at all—can you explain what you’re doing in simple terms?
Of course. We believe in transparency and education. While we handle all the technical implementation, we’ll explain what we’re doing and why in language that makes sense—no jargon, no confusion. You’ll know exactly what’s being improved and how it benefits your business.
Getting Started & Support
I’m not tech-savvy. Will this be too complicated for me?
Not at all. Our process is designed to be simple and stress-free. We do the heavy lifting while keeping you in the loop at every step. Whether you’re hands-on or hands-off, we’ll tailor the experience to your comfort level.
What if I need help after the project is done?
We’re here to support you even after delivery. While our services are project-based, we offer options for follow-up support, maintenance, or future updates if needed. We want you to succeed long after launch.
How do I know I’m choosing the right service for my needs?
We’re happy to help you decide. You can reach out for a free consultation where we’ll talk through your goals and point you toward the best-fit solution—whether that’s a starter logo, a full website overhaul, or a complete brand strategy.
Still have questions?
Contact us at support@WebBrandSEO.com or schedule a free call. We’re here to help you build your brand with confidence.